Customers will have access to proactive identity management support and will be alerted to fraudulent use of financial information, medical records, Social Security Numbers, and other personal details
Heartland Bank in Manson, Iowa today announced an expanded partnership with CyberScout™ to offer customers FraudScout® credit and fraud monitoring. A partner since 2011, Heartland Bank customers now have access to FraudScout, a service that goes beyond classic credit monitoring to provide comprehensive fraud, credit, Internet and card monitoring. FraudScout quickly alerts users of any fraudulent activity, helping to avoid further identity and reputation damage. If fraud is detected, members have 24/7 access to fraud resolution specialists.
Customers also have access to LifeStages® Identity Management Services for proactive identity and reputation management, education, and resolution. The LifeStages program will be made available to customers in different bundle options.
FraudScout monitors a full-range of credit and non-credit information that’s used to commit fraud. It scours public and private databases, social media channels, and the Internet’s black market for the presence and possible misuse of customer identities and credit data. If FraudScout detects potentially unscrupulous activity, consumers receive an alert, followed by access to around-the-clock full resolution support from CyberScout experienced fraud specialists to help them every step of the way.
Life’s greatest moments and events—having children, attending college, getting married, buying a home, retiring—bring different risks and exposures. More than just detection and reactive monitoring, LifeStages Identity Management Services provides consumer education, advocacy and guidance 24/7. From a lost wallet to stolen documents, to assistance with social media privacy settings, customers have access to a high-touch concierge service to help manage their identities throughout life.
To learn more about CyberScout and how its services can help attract and retain customers, create a new revenue stream, and increase brand loyalty, visit www.idt911.com.
CyberScout™ is the leading provider of services that help businesses and their customers defend against data breaches and identity theft. CyberScout’s unique approach—delivering proactive protection, preventive education, and swift resolution—offers unrivalled support for more than 660 client partners and 17.5 million households. With its wholly owned subsidiary, CyberScout Consulting™, CyberScout delivers information security and data privacy expertise to help businesses avert and respond to data loss. Based in Scottsdale, Ariz., the company has several locations in the U.S. and Canada, as well as in Ireland to serve partners in Europe.
About Heartland Bank
As a locally owned and operated financial institution, Heartland Bank has a vested interest in the financial success of our customers and our communities. What makes a bank successful? For us success is defined by how many customers we help achieve their personal or financial goals. That’s the way we’ve approached being a community banking and lending partner since we first began in 1901. Offering the best products and services that add value to your banking experience is our priority. Helping our customers protect their identity is part of this success. Heartland Bank has four locations in Iowa to help serve you today, tomorrow and into the future for all your financial needs. We work for you.